Returns & cancellations


What if an item or packing is delivered damaged?

In that case we recommend you to take picture of the damage marks and inform us immediately

Is it possible to make a reservation on an item?

No, that is not possible

In the unfortunate case an item is not in stock, will the item be available again?

On item level you can see the expected availability date


While calculating my shipping costs I cannot select my country of destination. Does this mean you do not deliver on that particular location?

For consumers we say that only the selected countries are available for delivery. In case you are a dealer please feel free to contact us.


Who can I contact in case of any questions?

In case of any questions please feel free to submit the contact form. We aim to reply to you within 1 working day


I would like to return one or more items from my order, what should I do?

You have the option of returning your order, or part of it, within 14 days. The costs for returning the product are at your expense provided that the product is unused and returned in its original packaging. To prevent breakages or other damage, the product must also be returned on a pallet. You can use the pallet on which the order was delivered. If your return does not meet one of these conditions, it may not be accepted.

We make every effort to deliver your goods in perfect condition. Please check your delivery as soon as it has been received. If the goods are faulty or damaged, please notify us within forty-eight hours so that we can resolve the problem. We will not be held responsible for any damage after 48h that you have received your items.

Headoffice & Showroom

Zeelbergseweg 33
5555 LD Valkenswaard
The Netherlands
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Opening hours

  • Monday By appointment
  • Tuesday By appointment
  • Wednesday By appointment
  • Thursday By appointment
  • Friday 12:00 - 17:00
  • Saturday 12:00 - 17:00
  • Sunday Closed